A disrupted flight from a European airport?

Recover up to €600 in compensation.

 

A disrupted flight from a European airport?

Recover up to €600 in compensation.

Europe's busiest airports

PositionCountryAirportPassengers (2019)
1United KingdomLondon-Heathrow80 884 310
2FranceParis-Charles-de-Gaulle76 150 007
3The NetherlandsAmsterdam-Schiphol71 707 144
4GermanyFrankfurt-am-Main70 556 072
5SpainMadrid-Barajas Adolfo-Suarez61 734 037
6SpainBarcelona-El Prat52 686 314
7TurkeyIstanbul52 578 008
8RussiaMoscow-Cheremetyevo49 438 545
9GermanyFranz-Josef-Strauß Munich47 941 348
10United KingdomLondon-Gatwick46 574 786
2019 European airport rankings by number of passengers handled in 2019

The application of EC Regulation No.261

One of the first conditions for the application of European Regulation EC 261/2004 concerns the location of the airport of departure or arrival. Any airport located in a member country of the European Union subject to the provisions of the treaty is considered European.

If the airport of departure is located in the European Union, then the regulation may apply regardless of the airline operating the flight.

On the other hand, if the airport of arrival is located in the European Union, the airline operating the flight must be European in order for the regulation to apply and for the passenger to be able to claim compensation.

Any airline whose activity is based in a member country of the European Union is considered European. In other words, any airline whose registered office is located in a member country.

Compensation of a flight

Whether or not an airport belongs to the European Union is not the only criterion to be taken into account when determining a passenger's eligibility for compensation.

You can easily know your eligibility for compensation using our compensation calculator.

In addition to being familiar with the European regulation on passenger compensation, our team members are used to dealing with airlines and will make sure that your rights are asserted to the best of their ability. 

 

My flight at London Heathrow Airport was disrupted...

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