Compensation at Paris CDG Airport

Recover up to €600 in compensation.

Chrono in hand

Fast & reliable

In an efficient and secure manner, everything is done by
just 3 clicks away

Satisfied customers

97% satisfaction

Our team ensures you a reactive and adapted service

No steps

Effortless

Your claim is taken care of until compensation is obtained.

Compensation at Paris CDG Airport

Recover up to €600 of allowances

Chrono in hand

Fast & reliable


In an efficient and secure manner, everything is done
in just 3 clicks

 

Satisfied customers

97% satisfaction

Our team ensures you a reactive and adapted service

No steps

Effortless

Your claim is taken care of until compensation is obtained.

They trust us

France Inter
The Tourist Echo
BPI France
Déplacements pro

The Sky Indemnity process

Enter your flight

And find out instantly and free of charge whether it is eligible, and more importantly, what your compensation will be.

Our data is 97.3% reliable

Sky Indemnity Process - Eligibility Test
Sky Indemnity Process - Eligible Flight

Entrust your procedures

Put all the odds on your side
and get your allowances back effortlessly.

We manage your file until you get your compensation. 

Get your compensations

Our operation is simple, we take 25% commission on successful operations, that's all.

No hidden fees: if you earn nothing,
you pay nothing.

Recovery of compensation

The process
Sky Indemnity

Enter your flight

And find out instantly and free of charge whether it is eligible, and more importantly, what your compensation will be.

Our data is 97.3% reliable

Entrust your procedures

Put all the odds on your side and collect your allowance effortlessly

We manage your file until you get your compensation.

Sky Indemnity Process - Eligible Flight

Receive the compensation

Our operation is simple, we take 25% commission on successful operations, that's all.

No hidden fees: if you earn nothing, you pay nothing.

Recovery of compensation

A flight disruption at Paris Roissy Charles-de-Gaulle airport?

Paris Roissy Charles-de-Gaulle airport is the airport with the most passengers each year in France.

 

As a European airport, if a cancellation, delay or overbooking situation occurs, this may entitle you to compensation. Sky Indemnity's experts can help you obtain your compensation simply. Simply use our compensation calculator to find out if your flight is eligible and how much compensation you are entitled to. All you need is your flight information.

Paris Roissy CDG airport

With more than 70 million passengers a year, Paris Roissy Charles-de-Gaulle airport is the second largest airport in Europe.

How to get to Paris Roissy CDG airport?

Either by public transport, with :

  • The RER B (25-35mn)
  • The Direct Bus, from the Eiffel Tower (45-70mn), Paris Orly (70-80mn) and Montparnasse (70-80mn)
  • The Roissybus, from Opéra station (60mn)
  • Bus 350, from Porte de la Chapelle station (80mn)
  • Bus 19, from Torcy RER station (60mn)
  • Bus 351, from Nation station (80-90mn)

Or by taxi, the main Parisian taxi companies being :

  • Alpha Taxis
  • Les Taxis Bleus
  • G7
  • G7 Horizon

Hotels around Paris Roissy CDG airport

The 5 hotels closest to the airport are :

  • Holiday Inn Express Paris - CDG Airport (3*)
  • ibis Paris CDG Airport (3*)
  • Hotel Mercure Paris CDG Airport & Convention (4*)
  • citizenM Paris Charles de Gaulle (4*)
  • Pullman Paris Roissy-CDG Airport (4*)

How to keep busy while waiting for your flight at Paris Roissy Charles-de-Gaulle airport

 

 

 

Reimbursement of flight and expenses

Cancellation or overbooking of your flight entitles you to a refund. Indeed, if the passenger requests it, the airline is obliged to reimburse him  within 7 days.

If the cancellation or overbooking occurs in the context of a stopover trip, European regulations also offer the possibility for the passenger to request a return flight to the airport of departure. Even if he has applied for a refund before.

For travellers who do not want to postpone their stay because of an air disruption, there is an alternative to reimbursement. Passengers have the option of asking the airline not for a refund, but for an alternative flight to take them to their intended destination. Depending on the passenger's wishes, this flight may be requested as soon as possible, or at a later date. The second option is limited only by the availability of seats at the time of the request.

A flight delay may also make it eligible for a refund. However, the delay must be more than 5 hours. The passenger who is the victim of a flight delay then also has the possibility to request reimbursement, as well as a return flight to his or her airport of departure if his or her journey includes at least one stopover. Of course, instead of a refund, the passenger can of course ask the airline for an alternative flight to his or her destination.

Airline assistance

In addition, the cancellation, delay or overbooking of your flight also entitles you to assistance from the airline. This obligation to take charge implies :

  • That the company offers refreshments and snacks;
  • Whether the company allows you to make two calls or send two emails.

There are two situations in which the airline is obliged to assist you.

Your flight has been cancelled or overbooked and you have decided to take the alternative flight offered by the airline.
The airline will then be obliged to provide assistance during the waiting period for this flight.

Your flight's been delayed.
In which case the airline will be obliged to provide assistance while you wait to board the aircraft.

However, flight delays must meet a minimum duration to qualify for coverage. This duration depends on the distance of your flight.

In order to be entitled to assistance from the airline, the delay must be at least :

  • 2 hours or more for flights of less than 1500 kms;
  • 3 hours or more for flights over 1500 kms within the European Union and 1500 to 3500 kms for other flights;
  • 4 hours or more for all flights over 3500 kms.

 

What if the flight is finally scheduled for the next day?

If the airline offers you a flight that is scheduled to depart the next day, it will also be obliged to take you in charge for the night.

Therefore, the company is supposed to offer you hotel accommodation. Transportation to and from the hotel is included in the assistance if the hotel is not directly accessible from the airport.

 

What should be done if the company has not fulfilled its obligation to assist passengers?

If the airline did not assist you, you may have had to bear the additional costs resulting from the cancellation, delay or overbooking of your flight.

However, the right of passengers to assistance provided for in European regulations is a duty from which airlines cannot escape. Therefore, if they fail to do so, they must reimburse you.

The refund will cover all additional costs resulting from a cancellation, overbooking or flight delay, regardless of their responsibility for the incident. The nature of the expenses covered may relate to transportation, accommodation or catering.

We advise you to keep your expense receipts; they will allow you to claim reimbursement of the amounts spended.

    Compensation for flight disruptions

    Finally, the cancellation, delay or overbooking of a flight entitles you to compensation, under certain conditions.

    The first is the location of your airport of departure and/or arrival.

    • If your flight departs from an airport located in the European Union.
      European regulations apply regardless of the airline operating the flight.
    • If your flight arrives at an airport located in the European Union.
      The airline operating the flight must be based in a member country in order for European Regulation EC 261/2004 to be applicable.

    After that, two general conditions are taken into account to determine the eligibility of the flight.

    • You are in possession of your reservation ;
    • You have respected the check-in time limit mentioned on the registration form. If it is not mentioned, you have checked in no later than 45 minutes before departure.

    Then there are specific conditions, which differ depending on the incident you encountered on your flight.

    You've been overbooked.
    In this case, your right to compensation is deemed immediate and does not result from any specific condition.

    You've suffered a flight delay.
    A flight must be delayed for a minimum of 3 hours to qualify for compensation. The delay is taken into account on actual arrival.

    You've had a flight cancellation.
    Cancellation of a flight entitles you to compensation according to the time the company has notified you of it.

    In this situation, you are entitled to claim compensation, unless the airline has warned you:

    • More than two weeks in advance;
    • Between 7 days and 2 weeks in advance, if a rerouting departing no earlier than 2 hours before the scheduled departure and arriving less than 4 hours after the scheduled arrival, has been offered to you by the airline company ;
    • Less than 7 days in advance, if a rerouting departing no earlier than 1 hour before the scheduled departure and arriving less than 2 hours after the scheduled arrival, has been offered to you by the airline company.

     

    Therefore, if your flight meets the conditions set out and the incident is not due to extraordinary circumstances, it entitles you to compensation.

    The amount of compensation to which you are entitled depends on the distance of the flight you have booked. It is :

     

    • 250€ for cancellation, overbooking or delay of more than 3 hours of a flight of 1500 kms and less;
    • 300€ for the delay of more than 4 hours of a flight of more than 3500 kms;
    • 400€ for cancellation, overbooking or delay of more than 3 hours of a flight of more than 1500 kms within the European Union and for all other flights from 1500 to 3500 kms ;
    • 600€ for the cancellation, overbooking or delay of more than 4 hours of a flight of more than 3500 kms coming from or going to a country outside the European Union.


      Sky Indemnity's Service

      In an air crisis context, it is more difficult than ever to assert one's rights and obtain reimbursement and compensation for one's flight.

      Don't waste time in soliciting the already saturated customer services of airlines, entrust your claims to Sky Indemnity.

      Our team will take care of your entire claim. The experts on our team are familiar with airline procedures and European passenger compensation law at your fingertips.

      We ensure that you get the best value for your rights, so that you get what you are really entitled to. By opting for Sky Indemnity, not only will you benefit from the lowest success fee rate on the market, but in the event of a lack of cooperation from the airline, you will have an effective legal remedy to defend your case in court. And this without incurring any costs.

      Check the eligibility of your flight, you can get up to €600 in compensation!

       

      A flight disruption at Paris Roissy Charles-de-Gaulle airport?

      Paris Roissy Charles-de-Gaulle airport is the airport with the most passengers each year in France.

       

      As a European airport, if a cancellation, delay or overbooking situation occurs, this may entitle you to compensation. Sky Indemnity's experts can help you obtain your compensation simply. Simply use our compensation calculator to find out if your flight is eligible and how much compensation you are entitled to. All you need is your flight information.

      Paris Roissy CDG Airport

      With more than 70 million passengers a year, Paris Roissy Charles-de-Gaulle airport is the second largest airport in Europe.

      How to get to Paris Roissy CDG airport?

      Either by public transport, with :

      • The RER B (25-35mn)
      • The Direct Bus, from the Eiffel Tower (45-70mn), Paris Orly (70-80mn) and Montparnasse (70-80mn)
      • The Roissybus, from Opéra station (60mn)
      • Bus 350, from Porte de la Chapelle station (80mn)
      • Bus 19, from Torcy RER station (60mn)
      • Bus 351, from Nation station (80-90mn)

      Or by taxi, the main Parisian taxi companies being :

      • Alpha Taxis
      • Les Taxis Bleus
      • G7
      • G7 Horizon

      Hotels around Paris Roissy CDG airport

      The 5 hotels closest to the airport are :

      • Holiday Inn Express Paris - CDG Airport (3*)
      • ibis Paris CDG Airport (3*)
      • Hotel Mercure Paris CDG Airport & Convention (4*)
      • citizenM Paris Charles de Gaulle (4*)
      • Pullman Paris Roissy-CDG Airport (4*)

      How to keep busy while waiting for your flight at Paris Roissy Charles-de-Gaulle airport

      Reimbursement of flight and expenses

      Cancellation or overbooking of your flight entitles you to a refund. Indeed, if the passenger requests it, the airline is obliged to reimburse him  within 7 days.

      If the cancellation or overbooking occurs in the context of a stopover trip, European regulations also offer the possibility for the passenger to request a return flight to the airport of departure. Even if he has applied for a refund before.

      For travellers who do not want to postpone their stay because of an air disruption, there is an alternative to reimbursement. Passengers have the option of asking the airline not for a refund, but for an alternative flight to take them to their intended destination. Depending on the passenger's wishes, this flight may be requested as soon as possible, or at a later date. The second option is limited only by the availability of seats at the time of the request.

      A flight delay may also make it eligible for a refund. However, the delay must be more than 5 hours. The passenger who is the victim of a flight delay then also has the possibility to request reimbursement, as well as a return flight to his or her airport of departure if his or her journey includes at least one stopover. Of course, instead of a refund, the passenger can of course ask the airline for an alternative flight to his or her destination.


      Airline assistance

      In addition, the cancellation, delay or overbooking of your flight also entitles you to assistance from the airline. This obligation to take charge implies :

      • That the company offers refreshments and snacks;
      • Whether the company allows you to make two calls or send two emails.

      There are two situations in which the airline is obliged to assist you.

      Your flight has been cancelled or overbooked and you have decided to take the alternative flight offered by the airline.
      The airline will then be obliged to provide assistance during the waiting period for this flight.

      Your flight's been delayed.
      In which case the airline will be obliged to provide assistance while you wait to board the aircraft.

      However, flight delays must meet a minimum duration to qualify for coverage. This duration depends on the distance of your flight.

      In order to be entitled to assistance from the airline, the delay must be at least :

      • 2 hours or more for flights of less than 1500 kms;
      • 3 hours or more for flights over 1500 kms within the European Union and 1500 to 3500 kms for other flights;
      • 4 hours or more for all flights over 3500 kms.

       

      What if the flight is finally scheduled for the next day?

      If the airline offers you a flight that is scheduled to depart the next day, it will also be obliged to take you in charge for the night.

      Therefore, the company is supposed to offer you hotel accommodation. Transportation to and from the hotel is included in the assistance if the hotel is not directly accessible from the airport.

       

      What should be done if the company has not fulfilled its obligation to assist passengers?

      If the airline did not assist you, you may have had to bear the additional costs resulting from the cancellation, delay or overbooking of your flight.

      However, the right of passengers to assistance provided for in European regulations is a duty from which airlines cannot escape. Therefore, if they fail to do so, they must reimburse you.

      The refund will cover all additional costs resulting from a cancellation, overbooking or flight delay, regardless of their responsibility for the incident. The nature of the expenses covered may relate to transportation, accommodation or catering.

      We advise you to keep your expense receipts; they will allow you to claim reimbursement of the amounts spended.

        Compensation for flight disruptions

        Finally, the cancellation, delay or overbooking of a flight entitles you to compensation, under certain conditions.

        The first is the location of your airport of departure and/or arrival.

        • If your flight departs from an airport located in the European Union.
          European regulations apply regardless of the airline operating the flight.
        • If your flight arrives at an airport located in the European Union.
          The airline operating the flight must be based in a member country in order for European Regulation EC 261/2004 to be applicable.

        After that, two general conditions are taken into account to determine the eligibility of the flight.

        • You are in possession of your reservation ;
        • You have respected the check-in time limit mentioned on the registration form. If it is not mentioned, you have checked in no later than 45 minutes before departure.

        Then there are specific conditions, which differ depending on the incident you encountered on your flight.

        You've been overbooked.
        In this case, your right to compensation is deemed immediate and does not result from any specific condition.

        You've suffered a flight delay.
        A flight must be delayed for a minimum of 3 hours to qualify for compensation. The delay is taken into account on actual arrival.

        You've had a flight cancellation.
        Cancellation of a flight entitles you to compensation according to the time the company has notified you of it.

        In this situation, you are entitled to claim compensation, unless the airline has warned you:

        • More than two weeks in advance;
        • Between 7 days and 2 weeks in advance, if a rerouting departing no earlier than 2 hours before the scheduled departure and arriving less than 4 hours after the scheduled arrival, has been offered to you by the airline company ;
        • Less than 7 days in advance, if a rerouting departing no earlier than 1 hour before the scheduled departure and arriving less than 2 hours after the scheduled arrival, has been offered to you by the airline company.

         

        Therefore, if your flight meets the conditions set out and the incident is not due to extraordinary circumstances, it entitles you to compensation.

        The amount of compensation to which you are entitled depends on the distance of the flight you have booked. It is :

         

        • 250€ for cancellation, overbooking or delay of more than 3 hours of a flight of 1500 kms and less;
        • 300€ for the delay of more than 4 hours of a flight of more than 3500 kms;
        • 400€ for cancellation, overbooking or delay of more than 3 hours of a flight of more than 1500 kms within the European Union and for all other flights from 1500 to 3500 kms ;
        • 600€ for the cancellation, overbooking or delay of more than 4 hours of a flight of more than 3500 kms coming from or going to a country outside the European Union.

          The Sky Indemnity's service

          In an air crisis context, it is more difficult than ever to assert one's rights and obtain reimbursement and compensation for one's flight.

          Don't waste time in soliciting the already saturated customer services of airlines, entrust your claims to Sky Indemnity.

          Our team will take care of your entire claim. The experts on our team are familiar with airline procedures and European passenger compensation law at your fingertips.

          We ensure that you get the best value for your rights, so that you get what you are really entitled to. By opting for Sky Indemnity, not only will you benefit from the lowest success fee rate on the market, but in the event of a lack of cooperation from the airline, you will have an effective legal remedy to defend your case in court. And this without incurring any costs.

          So check that your flight is eligible, you can recover up to €600!