Hop Flight Compensation

Recover up to €600 in compensation.

Chrono in hand

Fast & reliable

In an efficient and secure manner, everything is done by
just 3 clicks away

Satisfied customers

97% satisfaction

Our team ensures you a reactive and adapted service

No steps

Effortless

Your claim is taken care of until compensation is obtained.

Hop Flight Compensation

Recover up to €600 in compensation.

Chrono in hand

Fast & reliable


In an efficient and secure manner, everything is done
in just 3 clicks

 

Satisfied customers

97% satisfaction

Our team ensures you a reactive and adapted service

No steps

Effortless

Your claim is taken care of until compensation is obtained.

They trust us

France Inter
The Tourist Echo
BPI France
Déplacements pro

How do I get compensation for a Hop flight?

Have you experienced a flight cancellation or delay during your trip with Air France Hop and would like to file a complaint?

Our legal experts are here to help you. They will give you the essential information on your rights, they will enforce them and will take care of all the steps necessary to your claim.

The company

Air France Hop

Formerly known as HOP, Air France Hop is a subsidiary of Air France.

Its head office is located in Nantes, but its hubs are at Paris-Orly and Lyon-Saint Exupéry airports.

The company's fleet consists of 72 aircraft, operating on short- and medium-haul routes to serve a total of 50 destinations.

Facilitated compensation

Not many people know this, but the airline that operated your flight owes you compensation in case of delay or cancellation.

In general, airlines complicate the compensation process. They will do their best to discourage you and push you to hire a lawyer to defend your rights, which can be costly.

Taking your own steps usually results in a refusal or a commercial gesture in which the company offers "miles" or discounts, which turn out to be far below what you are entitled to.

Faced with these behaviours, you can benefit from efficient and cost-effective legal and administrative support by calling on our expert teams.

Our experts know European legislation inside out and know how to deal with airlines that are reluctant to compensation. We'll save you time and money by doing the process for you.

Conditions of compensation

First of all, there are three prerequisites for compensation:

  • Your flight departs from or arrives in the European Union and is operated by a European airline;
  • You must respect the check-in time limit indicated on your reservation, or you  checked-in no later than 45 minutes before departure, if not mentioned;
  • You must keep your flight reservation or boarding pass, even in the form of an email.

Check on our site if your flight is eligible for compensation.

All you need is the flight information on your boarding pass, and you will know within two minutes what compensation you are entitled to.

The Sky Indemnity process

Enter your flight

And find out if he's eligible and how much he can earn you instantly.

Our data is 97.3% reliable

Sky Indemnity Process - Eligibility Test
Sky Indemnity Process - Eligible Hop Flight

Entrust your procedures

Put all the odds on your side
and get your compensation effortlessly.

We manage your file until you get your compensation.

Get your compensations

Our operation is simple: we take 25% commission on success, that's all.

No hidden fees: if you don't earn anything,
you don't pay anything.

Recovery of the Air France Hop flight allowance

Compensation for a cancelled Hop flight

Your reservation was made, you had everything planned for your trip, but Air France Hop cancelled your flight?

Above all, you are entitled to a refund of the price of your plane ticket. If your reservation included several stopovers and the cancellation blocks you in the middle of your trip, you can also request a rerouting flight to Air France Hop to get you to your airport of departure.

Your right to compensation depends on two conditions:

  • The moment at which the airline informed you of the cancellation of your flight;
  • The conditions of the alternative flight, which must be similar to those foreseen for the flight originally booked.

If you were notified more than 14 days before your departure date, you are not entitled to compensation. You can choose between :

  • Take the replacement flight offered to you by Air France Hop;
  • Get a refund for your ticket and take another one.;
  • Cancel your trip completely.

If Air France Hop has given you less than 14 days of notice before your planned departure date, you can claim for compensation depending on the cause of cancellation.

When the cause of the cancellation is beyond the airline's activity and control, such as in the event of bad weather, closure of airspace or strike by airport staff, the airline shall not be responsible for the cancellation and won't be bound to an obligation of compensation.

However, if the cancellation of the flight is caused by an event that is part of Air France Hop's business, such as a technical problem, illness of crew members or a strike by its own staff, you can claim compensation.

If you took the alternative flight that was offered to you and it arrived late, you may also be entitled to compensation.

Your right to compensationdepends on the  notice period and the flight conditions. But other factors may determine your eligibility, according to Regulation EC 261/2004.

If you want to know if your flight is eligible simply, test it with our tool.

You will know if you are entitled to compensation and how much you are entitled to.

Hop claim for flight delay

First of all, you should know that Air France Hop is obliged to offer you assistance as soon as :

  • The delay is at least 2 hours for flights of less than 1500 km.s ;
  • The delay is at least 3 hours, for flights over 1500 km.s within the European Union and from 1500 to 3500 kms for the other flights;
  • The delay is at least 4 hours, for flights of more than 3500 km.s.

This duty of assistance obliges the airlineto provide you with food and drinks, hotel accommodation if necessary and transportation to the hotel, and the ability to make two calls.

In addition, if your flight has been delayed for more than five hours, you will be entitled to a refund of the full price of your flight ticket.

If your flight is delayed for more than 3 hours you will also be entitled to compensation, unless the air carrier  can prove that the cause of the delay is beyond its activity and control.

As this notion is defined in a complex way, we advise you to test the eligibility of your flight on our website, which will save you time.

In less than two minutes, you will know the amount of your compensation.

Don't waste your time trying to reach Air France Hop customer service and taking the tedious steps to make your claim yourself.

Call upon Sky Indemnity and its experts to entrust them with your claim file.

Our expertise and legal support will enable you tohave to assert your rights effortlessly.

Our teams are fully conversant with EC Regulation 261/2004 and airline processes. Sky Indemnity is an efficient way to assert your rights without having to pay the price of a lawyer, even in the event of legal disputes.

With Sky Indemnity, your file will be taken care of from A to Z, to ensure that you get your benefits easily.

Check that your flight is eligiblewe'll take care of the rest.

The overbooked Hop flight

Cases of overbooking are common. Indeed, they are an integral part of the management of airlines that choose to sell a number of airline tickets that exceeds the capacity of an aircraft.

In the event of overbooking, Air France Hop will call for volunteers who agree to give up their seats on board. However, if there are not enough volunteers, the airline will deny boarding to certain passengers against their will.

Passengers denied boarding may request a refund of their tickets or accept the remplacement flight offered by Air France Hop to take them to their destination.

If this is justified by the waiting time for the replacement flight, the airline will have to offer assistance to passengers, including the possibility of taking meals and staying in a hotel.

Passengers denied boarding are also entitled to compensation. The payment of compensation is supposed to be immediate, but airlines rarely meet their obligation.

How much is your allowance?

Following a cancellation, delay or overbooking of a flight, the lump-sum compensation to which you may be entitled may be one of these four amounts:

  • 250 euros for a cancellation, denied boarding or a delay of more than three hours, for flights of less than 1500 kms ;

  • 300 euros for a flight of more than 3500 kms delayed by three to four hours;

  • 400 euros for a cancellation, denied boarding or a delay of more than three hours, for flights between 1500 kms and 3500 kms (from over 1500 kms within the European Union) ;

  • 600 euros for a cancellation, denied boarding or a delay of more than three hours, for flights of more than 3500 kms.

    What if there's a strike?

    A strike disrupting your travel by delaying or cancelling your flight may entitle you to compensation. However, your right to compensation depends on the type of strike that affected your flight. There are two types of strikes:

    • The strike by airport personnel outside the airline.
      In this case, the airline is not obliged to compensate you as this situation is mostly unwanted and unpredictable by the airline.

    • The strike due to Air France Hop and its staff.
      In this case, the airline company is obliged to compensate you because it is an event which cannot be defined as an extraordinary circumstance insofar as it is foreseeable by the company.

      Why entrust your Hop
      claim to Sky Indemnity?

      In the event of flight disruption, it seems obvious, and rightly so, to ask for a refund of the ticket. However, it is rare that passengers think of asking for the compensation to which they are entitled, as it is not well known.

      The airlines have put in place mechanisms to discourage even the most motivated passenger from pursuing his or her claim. In addition, a claim file submitted directly to an airline often ends in a categorical refusal.

      Most of the time, the company will invoke extraordinary circumstances to justify this refusal. However, airlines often wrongly deny compensation to passengers.

      The passenger will then have the choice between taking the case to court, which often involves costs that are higher than the compensation he or she can recover, or simply abandoning the claim.

      It is because of this observation that we created Sky Indemnity.

      We promise to get you the compensations to which you are entitled quickly and simply. Our teams will take care of your entire claims file, and our legal expertisewill allow you to exercise your rights at a low cost.

      You will also benefit from a responsive and attentive service.

      Trust the passengers we have helped before you: 97% of them were satisfied to use our services.

      So don't wait to take the test, you can win up to 600 euros!

        How do I get compensation for a Hop flight?

        Have you experienced a flight cancellation or delay during your trip with Air France Hop and would like to file a complaint?

        Our legal experts are here to help you. They will give you the essential information on your rights, they will enforce them and will take care of all the steps necessary to your claim.

        The company

        Air France Hop

        Formerly known as HOP, Air France Hop is a subsidiary of Air France.

        Its head office is located in Nantes, but its hubs are at Paris-Orly and Lyon-Saint Exupéry airports.

        The company's fleet consists of 72 aircraft, operating on short- and medium-haul routes to serve a total of 50 destinations.


        Facilitated compensation

        Not many people know this, but the airline that operated your flight owes you compensation in case of delay or cancellation.

        In general, airlines complicate the compensation process. They will do their best to discourage you and push you to hire a lawyer to defend your rights, which can be costly.

        Taking your own steps usually results in a refusal or a commercial gesture in which the company offers "miles" or discounts, which turn out to be far below what you are entitled to.

        Faced with these behaviours, you can benefit from efficient and cost-effective legal and administrative support by calling on our expert teams.

        Our experts know European legislation inside out and know how to deal with airlines that are reluctant to compensation. We'll save you time and money by doing the process for you.

        Conditions of compensation

        First of all, there are three prerequisites for compensation:

        • Your flight departs from or arrives in the European Union and is operated by a European airline;
        • You must respect the check-in time limit indicated on your reservation, or you  checked-in no later than 45 minutes before departure, if not mentioned;
        • You must keep your flight reservation or boarding pass, even in the form of an email.

        Check on our site that your flight is eligible for compensation.

        All you need is the flight information on your boarding pass, and you will know within two minutes what compensation you are entitled to.

        The process
        Sky Indemnity

        Enter your flight

        And find out if he's eligible and how much he can earn you instantly.

        Our data is 97.3% reliable

        Entrust your procedures

        Put all the odds on your side and collect your allowance effortlessly

        We manage your file until you get your compensation.

        Sky Indemnity Process - Eligible Air France Hop flight

        Receive the compensation

        Our operation is simple: we take 25% commission on successful operations, that's all.

        If you earn nothing, you pay nothing.

        Recovery of the Air France Hop flight allowance

        Compensation for a cancelled Hop flight

        Your reservation was made, you had everything planned for your trip, but Air France Hop cancelled your flight?

        Above all, you are entitled to a refund of the price of your plane ticket. If your reservation included several stopovers and the cancellation blocks you in the middle of your trip, you can also request a rerouting flight to Air France Hop to get you to your airport of departure.

        Your right to compensation depends on two conditions:

        • The moment at which the airline informed you of the cancellation of your flight;
        • The conditions of the alternative flight, which must be similar to those foreseen for the flight originally booked.

        If you were notified more than 14 days before your departure date, you are not entitled to compensation. You can choose between :

        • Take the replacement flight offered to you by Air France Hop;
        • Get a refund for your ticket and take another one.;
        • Cancel your trip completely.

        If Air France Hop has given you less than 14 days of notice before your planned departure date, you can claim for compensation depending on the cause of cancellation.

        When the cause of the cancellation is beyond the airline's activity and control, such as in the event of bad weather, closure of airspace or strike by airport staff, the airline shall not be responsible for the cancellation and won't be bound to an obligation of compensation.

        However, if the cancellation of the flight is caused by an event that is part of Air France Hop's business, such as a technical problem, illness of crew members or a strike by its own staff, you can claim compensation.

        If you took the alternative flight that was offered to you and it arrived late, you may also be entitled to compensation.

        Your right to compensationdepends on the  notice period and the flight conditions. But other factors may determine your eligibility, according to Regulation EC 261/2004.

        If you want to know if your flight is eligible simply, test it with our tool.

        You will know if you are entitled to compensation and how much you are entitled to.

        The Hop
        claim for flight delay

        First of all, you should know that Air France Hop is obliged to offer you assistance as soon as :

        • The delay is at least 2 hours for flights of less than 1500 km.s ;
        • The delay is at least 3 hours, for flights over 1500 km.s within the European Union and from 1500 to 3500 kms for the other flights;
        • The delay is at least 4 hours, for flights of more than 3500 km.s.

        This duty of assistance obliges the airlineto provide you with food and drinks, hotel accommodation if necessary and transportation to the hotel, and the ability to make two calls.

        In addition, if your flight has been delayed for more than five hours, you will be entitled to a refund of the full price of your flight ticket.

        If your flight is delayed for more than 3 hours you will also be entitled to compensation, unless the air carrier  can prove that the cause of the delay is beyond its activity and control.

        As this notion is defined in a complex way, we advise you to test the eligibility of your flight on our website, which will save you time.

        In less than two minutes, you will know the amount of your compensation.

        Don't waste your time trying to reach Air France Hop customer service and taking the tedious steps to make your claim yourself.

        Call upon Sky Indemnity and its experts to entrust them with your claim file.

        Our expertise and legal support will enable you tohave to assert your rights effortlessly.

        Our teams are fully conversant with EC Regulation 261/2004 and airline processes. Sky Indemnity is an efficient way to assert your rights without having to pay the price of a lawyer, even in the event of legal disputes.

        With Sky Indemnity, your file will be taken care of from A to Z, to ensure that you get your benefits easily.

        Check that your flight is eligible
        we'll take care of the rest.

        Compensation
        for overbooking
        Air France Hop

        Cases of overbooking are common. Indeed, they are an integral part of the management of airlines that choose to sell a number of airline tickets that exceeds the capacity of an aircraft.

        In the event of overbooking, Air France Hop will call for volunteers who agree to give up their seats on board. However, if there are not enough volunteers, the airline will deny boarding to certain passengers against their will.

        Passengers denied boarding may request a refund of their tickets or accept the remplacement flight offered by Air France Hop to take them to their destination.

        If this is justified by the waiting time for the replacement flight, the airline will have to offer assistance to passengers, including the possibility of taking meals and staying in a hotel.

        Passengers denied boarding are also entitled to compensation. The payment of compensation is supposed to be immediate, but airlines rarely meet their obligation.

        How much is
        your allowance?

        Following a cancellation, delay or overbooking of a flight, the lump-sum compensation to which you may be entitled may be one of these four amounts:

        • 250 euros for a cancellation, denied boarding or a delay of more than three hours, for flights of less than 1500 kms ;

        • 300 euros for a flight of more than 3500 kms delayed by three to four hours;

        • 400 euros for a cancellation, denied boarding or a delay of more than three hours, for flights between 1500 kms and 3500 kms (from over 1500 kms within the European Union) ;

        • 600 euros for a cancellation, denied boarding or a delay of more than three hours, for flights of more than 3500 kms.

          What if there's a strike?

          A strike disrupting your travel by delaying or cancelling your flight may entitle you to compensation. However, your right to compensation depends on the type of strike that affected your flight. There are two types of strikes:

          • The strike by airport personnel outside the airline.
            In this case, the airline is not obliged to compensate you as this situation is mostly unwanted and unpredictable by the airline.

          • The strike due to Air France Hop and its staff.
            In this case, the airline company is obliged to compensate you because it is an event which cannot be defined as an extraordinary circumstance insofar as it is foreseeable by the company.

              Why entrust your Hop claim to
              Sky Indemnity?

              In the event of flight disruption, it seems obvious, and rightly so, to ask for a refund of the ticket. However, it is rare that passengers think of asking for the compensation to which they are entitled, as it is not well known.

              The airlines have put in place mechanisms to discourage even the most motivated passenger from pursuing his or her claim. In addition, a claim file submitted directly to an airline often ends in a categorical refusal.

              Most of the time, the company will invoke extraordinary circumstances to justify this refusal. However, airlines often wrongly deny compensation to passengers.

              The passenger will then have the choice between taking the case to court, which often involves costs that are higher than the compensation he or she can recover, or simply abandoning the claim.

              It is because of this observation that we created Sky Indemnity.

              We promise to get you the compensations to which you are entitled quickly and simply. Our teams will take care of your entire claims file, and our legal expertisewill allow you to exercise your rights at a low cost.

              You will also benefit from a responsive and attentive service.

              Trust the passengers we have helped before you: 97% of them were satisfied to use our services.

              Don't wait to take the test, you can claim up to 600 euros!