TRANSFORM YOUR HOTEL'S GUEST EXPERIENCE

Offer your customers the possibility of recovering up to 600€ in compensation following flight delays or cancellations.

They trust us

Cap 5, travel agency network
Gestour, an amadeus company
France Inter
Purchasing Decision

TRANSFORM THE CUSTOMER EXPERIENCE OF YOUR HOTEL

Offer your customers the possibility of recovering up to 600€ in compensation because of flight delays or cancellations.

They trust us

Cap 5, travel agency network
Gestour, an amadeus company
France Inter
Purchasing Decision

The Sky Emergency process

Register your hotel

Register your hotel in

3 minutes

 

Zero Fees / Zero Subscription

Zero Installation

100% online tracking

Your customers share their flights live

 

Sky Indemnity takes care of your clients' claims without wasting your teams' time.

User interface - Eligible flight
Complaints follow-up

Follow the progress on your HOTEL EMERGENCY space

They're your customers!

This is why Sky Indemnity has chosen complete transparency in the management of the files.

Your clients get their benefits back

 

Your clients will benefit from a discount on the handling of their claims

We take a success fee for the management of files

No hidden fees: if they earn nothing,
they pay nothing.

Claim Recovery Message

The Sky Emergency process

Register your hotel in 3 minutes

 

Zero Fee

Zero Subscription

Zero Installation

100% online tracking

Register your hotel

Your customers share their flights live

 

Sky Indemnity takes care of your clients' claims without wasting your teams' time. 

User interface - Eligible flight

Follow the progress on your HOTEL EMERGENCY space

They're your customers!

This is why Sky Indemnity has chosen complete transparency in the management of the files.

Complaints follow-up

Your clients get their benefits back

 

Your clients will benefit from a discount on the handling of their claims

We take a success fee for case management.

No hidden fees: if they earn nothing,
they pay nothing.

Claim Recovery Message

  Upon arrival or departure, your teams are usually on the front line in dealing with the dissatisfaction of travellers whose travel has been disrupted by a flight cancellation or a long flight delay.

         Laure S.

On arrival or departure, your crews are usually on the front line in the face of the dissatisfaction of travellers whose journey has been disrupted by a flight cancellation or a significant flight delay.

Defuse the situation with Sky Indemnity and EU 261/04 regulations and offer them the best possible support, effortlessly. 

What are the rights of these unlucky passengers?

COVID 19

 

Due to high demand, Sky Indemnity has decided to extend its current scope and to assist partners who want it.

 

Our teams will accompany you and advise you on the steps to take when your business trips are impacted by the COVID-19

 

Airlines do not always communicate on passenger rights and most of the time they leave passengers without the legal information necessary for the proper recovery of their compensation. Yet passengers have rights.

What does the European regulation say?

Except in extraordinary circumstances (coronavirus, strikes of third parties...) a flight strongly delayed or cancelled by the airline company gives you the right to a fixed compensation:

  • of 250 € for a flight under 1500 km
  • of 400 € for an intra-European flight of more than 1500 km
  • of 400 € for a flight from 1500 to 3500 km whose departure or destination point is outside the European Union
  • of 600 € for a flight of more than 3500 km whose departure or destination point is outside the European Union

The airline will be obliged to send you this compensation in the event of a cancelled flight, from the moment your flight leaves a country of the European Union or as soon as it is bound for the European Union and is operated by a European airline.

In the event of extraordinary circumstances, the company is obliged to reimburse you for the additional costs associated with the delay or cancellation of your flight. Within reason. 

  "... Fortunately, Sky Indemnity allowed me to obtain my compensation and even the reimbursement of all the costs related to the cancellation of my flight. A complete and reactive service. ❞

         Laure S.

"We don't have the capacity to fill out passenger claim forms..."

Our teams know that when you welcome a group of travellers in these conditions, the priority is not to redirect them to this service.

You don't have the time or the mind to it.

This is why Sky Indemnity has thought the HOTEL EMERGENCY process for you. We come in support at the time of the reception of these travellers and we allow you to take care of them as simply as possible and in the best conditions.

  • Painless for your teams

  • The passenger makes the request in a few minutes and recovers up to €600 in compensation.

  • Without management, legal knowledge, or even the need for follow-up by your teams.

  "Last January, 126 passengers arrived at our place, tired and stressed out. When we checked them in, we explained them that the Hotel G. had a service that allowed them to recover compensation for the delay of their flight. 68 took the necessary steps. 68 received compensation. We are proud to have been among the first to integrate SKY EMERGENCY. "

        Emmeline R. - Hotel G. Nantes

Why use
Service
Sky Emergency?

For your hotel, it's an additional service and a possibility to strongly increase the quality of care of customers often frustrated by the situation .

Specialized in passenger handling, we have realized the impact that a simple step can have on a traveller's mood and we can only advise you.

AIR TRANSPORT NEWS COVID19

 

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